Privacy Policy

Vibes & Threads, Inc. We value your trust in Vibes & Threads. This Privacy Policy explains how we handle, safeguard, and respect your personal information while you use our platform. By accessing or engaging with our services, you acknowledge and agree to the practices described here.

A. Your Rights and Our Responsibilities

Summary: This policy applies to all registered users of Vibes & Threads as well as visitors who interact with our platform. When dealing with the information of end-customers associated with Vibes & Threads users, we operate as a “data processor.” Merchants and partners using our platform remain accountable for ensuring that all data collected is managed, stored, and protected in line with applicable data protection laws. At Vibes & Threads, we are committed to maintaining transparency, protecting user data, and ensuring that your privacy is respected at every step.

Who This Policy Covers

• If you are a Vibes & Threads customer, subscriber, or simply visiting our platform, this Privacy Policy applies to you.
• For end-customers who purchase goods through merchants using Vibes & Threads but are not directly registered with us, we act as a “data processor.” In such cases, we only handle personal data as needed to deliver our services, follow merchant instructions, or comply with legal requirements. It is the responsibility of the merchant to ensure their customers are informed about how third-party service providers like us manage their data in accordance with applicable laws.

Our Responsibilities

When you interact directly with Vibes & Threads (as a customer or visitor), we serve as the “data controller” of your personal information. This means we are accountable for deciding how and why your data is processed, always keeping transparency and compliance with data protection laws at the forefront.

Your Responsibilities

• Stay informed: Please take the time to read and understand this Privacy Policy.
• Provide accurate authorization: If you share personal details about others (such as when registering on someone else’s behalf, or transferring customer data), you must ensure you have the legal right to do so. By submitting such information, you confirm that you have permission to allow us to process it under the terms of this Privacy Policy.

B. When do Vibes & Threads collect your data?

Summary: At Vibes & Threads, we gather certain information throughout your interactions with our platform. Some data is collected automatically as part of providing our services, while other details are only obtained with your explicit permission.

With your consent, we collect data when:

• You create an account on our platform.
• You upload designs, content, or materials to use with our tools and services.
• You connect Vibes & Threads with third-party applications, storefronts, or integrations.
• You publish or share your products through external sales channels linked with our services.
• We exchange emails or other forms of direct communication.
• You reach out to our support or customer care team (in some cases, calls may be recorded with prior notice).
• You engage with us through social media platforms.
• You request a demo or trial of Vibes & Threads services.
• You voluntarily take part in surveys, testing, or research activities.

C. Categories of Data We Collect

Summary: At Vibes & Threads, we collect a variety of data to provide and improve our services. Different categories of information are processed for different purposes.

Contact Information and Personal Details

• Your name, postal address, email, and phone number.
• Billing and payment information.
• Account details such as linked PayPal email or credit/debit card credentials (processed securely).

Content and Product Data

• Designs, artwork, and content you upload.
• Product details created or managed using Vibes & Threads tools.

Contractual Information

• Records of your orders and transactions.
• Customer-related information connected to your store.
• Sales history, order status, and related commercial data.

Technical and Identification Data

• IP addresses, login credentials, and device/browser information.
• Time zone, language preferences, and plugin usage.
• Geolocation details where permitted.
• Operating system type and version.

D. How and Why We Use Your Data

Summary: In line with Data Protection regulations, Vibes & Threads processes personal data only for defined purposes and when we have a valid legal basis. Below are the primary reasons for using your information.

Ensuring Vibes & Threads Functions Smoothly

We use your data to manage essential operations such as processing orders, integrating with sales channels, verifying accounts, authenticating logins, remembering preferences, processing payments, and maintaining hosting and backend systems. Legal basis for processing data: contractual necessity, legitimate interests

Enhancing Vibes & Threads Services

Your information helps us improve the platform by testing new features, gathering feedback, optimizing landing pages, running analytics, monitoring traffic, and conducting research. This may include profiling and using advanced tools like AI or third-party services to better understand how our platform is used and how we can make it more effective. Legal basis for processing data: contractual necessity, legitimate interests

Customer Care and Support

We use your data to provide assistance when you reach out through chat, phone, or email. This includes troubleshooting issues, updating you about changes in our services, and resolving bugs or errors.

E. What These Legal Bases Mean

Consent

When you provide us with clear permission, Vibes & Threads processes your information for the specific purpose you agreed to. You can withdraw your consent at any time by contacting us at {Email} or by adjusting your data preferences in your account settings.

Contract

We may need to process your information in order to fulfill a contract you have with us or to take necessary steps before entering into a contract. This ensures that we can deliver the services you have requested.

Legitimate Interests

In some cases, Vibes & Threads processes your data because it is essential to our legitimate business needs or the interests of third parties. These interests are carefully balanced to ensure that your rights and freedoms are not compromised. Examples of legitimate interests include:

• Understanding how users interact with our website and services to improve functionality.

• Delivering, maintaining, and enhancing the Vibes & Threads platform.

• Ensuring security, fraud prevention, and safeguarding the integrity of our systems.

 

F. Your Privacy Rights and Choices

Summary: At Vibes & Threads, you are in control of your personal data. We provide you with options to review, correct, update, or delete your information at any time. You can manage these preferences directly from your Vibes & Threads account settings or by contacting us at {Email}.

Your Rights

You may exercise your privacy rights at any time by reaching out to us via email at {Email} or through your account dashboard. You have the right to access the information we hold about you. This includes the ability to request additional details such as:

• The types of personal data we process.

• The reasons we process your information.

• The categories of third parties with whom your data may be shared.

• The length of time your data will be stored (or the criteria used to determine this period).

Any other rights relating to how your data is used or protected.